Refund policy
Return Policy of Nüren
Thank you for shopping at Nüren . We are committed to ensuring your satisfaction. If,
however, you find yourself dissatisfied with your purchase, we are here to assist you.
You have 14 days to return an item from the date you received it.
Conditions for Return
We will accept returns only for products that are unused and in their original
packaging.
Refunds
• Upon receipt of your item, we will conduct an inspection and inform you that
we have received the returned item.
• Post-inspection, you will be promptly notified regarding the status of your
refund.
• If approved, the refund will be processed to your original payment method.
• The credit will appear within a number of days, subject to your card issuer’s
policies.
Shipping
Return shipping costs are your responsibility and are non-refundable.
Damaged or Defective Products
If you receive a damaged or defective product, please contact us promptly to
organize a replacement or refund.
Contact Us
For queries regarding item returns, please contact us at:
Email: adam@nuren.co.za